Location: Pune - On-Site
Type: Full time
Reporting To: Head of Engineering
ABOUT omniXM
omniXM is a fast-growing SaaS company building intelligent customer experience management products. Our flagship AI product, omniXMOS, includes a conversational survey analysis engine, omniSense, that processes real-world business feedback at scale. The system combines deterministic data tools, LLM-powered reasoning, multi-modal report generation, and document-grounded RAG - all served through a FastAPI backend and deployed on Azure.
We are scaling our Product team to drive the next phase of omniSense: smarter agentic workflows, richer insights, and AI experiences our customers can trust. We are looking for an experienced Technical Product Manager to own product development end-to-end and partner closely with our AI Engineering team.
THE ROLE
As our Technical Product Manager, you will own all aspects of the product life cycle - the technical, functional, and business foundations of our AI products. You will act as the liaison between cross-functional teams including AI Engineering, Design,
QA, Change Management, Customer Success, and Sales. Your goal is to translate ambiguous business problems and emerging AI capabilities into clear, well-scoped, shippable products.
This is a senior, hands-on role. You will gather requirements, create wireframes and workflows, describe them clearly to the development team, work with QA to validate delivery, and personally validate that what ships matches the requirements. You will be the Product Owner for an AI engineering team building probabilistic, LLM-powered systems - which means you must be comfortable defining requirements and acceptance criteria for features that do not behave deterministically.
Please do not apply if you do not have 8+ years of experience creating BRDs / PRDs / FRDs, building wireframes and user flows, running scrum ceremonies, and leading the SDLC for software products.
ROLES & RESPONSIBILITIES
1. Product Vision & Ro
📌 Technical Product Manager (Pune)
🏢 omniXM
📍 Pune