Greetings From TCS

TCS presents an excellent chance for "ServiceNow CSM Developer"

Job Title: "ServiceNow CSM Developer"

* It is a Face to Face Interview on 25th July 2026 (Saturday)

Experience Range: 5 Years and Above

Location: TCS Bhubaneswar- Tata Consultancy Services Ltd, Plot-35, Barabati EDR 2, Kalinga Park Unit I, IT/Ites, SEZ,Chandaka Industrial Estate, Khordha, Bhubaneswar - 751024

It is a Face to face interview, If you are available on 13th June 2026 (Saturday) please apply and you need be present Noida TCS Office mentioned below:
Tata Consultancy Services Ltd, Plot-35, Barabati EDR 2, Kalinga Park Unit I, IT/Ites, SEZ,Chandaka Industrial Estate, Khordha, Bhubaneswar - 751024

Job Description:





Develop and implement ServiceNow CSM modules including Case Management, Customer Service Portal, and Knowledge Management
Configure case workflows, SLAs, entitlements, and customer lifecycle processes
Build and customize Service Portals / Employee Center for customer interactions
Develop solutions using Business Rules, Client Scripts, Script Includes, UI Policies, and Flow Designer
Integrate ServiceNow with external systems using REST/SOAP APIs
Configure Omnichannel features (Email, Chat, Virtual Agent)
Create dashboards and reports for customer service performance and insights

📌 ServiceNow Developer (Bhubaneswar)
🏢 Tata Consultancy Services
📍 Bhubaneswar