Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands - Booking.com, KAYAK, priceline, agoda.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world.
Job Overview :
Booking Holdings India is a Center of Excellence (COE) based in Bangalore, India and was created to support the increasing business demands of Booking Holdings Inc. and its Brands. The COE is a key enabler of Booking Holdings Inc.’s global talent strategy for several technology functions such as Cybersecurity, Fraud monitoring/analytics, IT, and others across our Brand subsidiaries.
The COE is looking for a seasoned employee relations qualified with deep expertise in labour laws and Labour Compliance to support the COE Senior Legal Counsel (Legal & Compliance) in overseeing the COE’s adherence to local laws and regulations,
handling employee relations matters in partnership with the People team, implementing Compliance & Ethics program initiatives at the COE, and to provide the People Team support as needed in Policy drafting and reviews.
Job Responsibilities :
Together with the Senior Legal Counsel, Legal & Compliance and India People Lead, lead the employee relations activities:
Employee Relations:
(i) Act as the primary point of contact to receive all the Employee Relation Matters reported within India COE,
(ii) Handle employee grievance and take end to end ownership of conducting a due diligence on the matters received, reporting and summarizing the issues and recommending corrective actions on the matters and tracking them to closure,
(iii) Maintaining a comprehensive dashboard to ensure we have visibility of all such issues reported, (iv) share a quarterly dashboard and also lead org wide initiatives to drive corrective actions.