Senior Analyst (Mumbai)

Senior Analyst (Mumbai)

09 Aug
|
Personiv
|
Mumbai

09 Aug

Personiv

Mumbai

:

- Experience on Deploying/upgrading Aspect/Asterisk/Genesys Dialer projects.
- Candidate should have experience in key Components like:
- VR flow development using Composer
- Excellent knowledge on My/MS SQL
- Must have good exposure on CTI development using API, Agent soft/hard phone customization and integration.
- Besides dialer, expectation from candidate is to have knowhow of other OEM products, their comparison analysis based on various Tech factors.
- Should be seasoned dialer CTI skilled with very good understanding of SIP Platform & hands on expertise in, Inbound & Outbound Voice Portal, Reporting (Data view, Infomart, CCPulse & Pulse).

📌 Senior Analyst (Mumbai)
🏢 Personiv
📍 Mumbai

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