Role Overview
We are hiring AI Engineers to build, ship and operate Generative AI and Agentic AI capabilities for Enterprise Banking customers across Azure, AWS and GCP. You will work in a tight-knit pod led by an AI Lead, partnering with data engineers, full-stack developers, designers and banking domain SMEs to convert real business problems into reliable, secure, well-governed AI systems.
This is a deeply hands-on engineering role. You will write production code, design prompts and chains, build and evaluate RAG pipelines, develop multi-agent workflows, and own services through to observability and incident response. You will care about correctness, latency, cost, safety, and the regulatory posture that banking demands.
Key Responsibilities
1. Build & Ship GenAI / Agentic Features
Develop and deploy RAG pipelines, agent workflows, copilots, and AI-powered microservices on Azure, AWS or GCP — typically across more than one cloud per engagement.
Implement chunking, embedding, indexing, hybrid retrieval and re-ranking strategies tuned to banking corpora (policy documents,



regulatory text, contracts, customer correspondence, code, structured data).
Design and implement tool-use, function-calling and structured-output patterns; orchestrate multi-step agents with planning, reflection, memory and human-in-the-loop checkpoints.
Integrate with banking systems of record (core banking, CRM, ECM/document repositories, fraud platforms, ticketing systems) via secure APIs and event streams.
2. Quality, Evaluation & Safety
Build and maintain golden datasets and evaluation harnesses; instrument pipelines with metrics for groundedness, faithfulness, latency-per-token, cost-per-call and user-feedback signals.
Implement guardrails — input filtering, output validation, schema enforcement, PII redaction, prompt-injection defenses and jailbreak detection.
Participate in red-teaming exercises and remediate findings; contribute to model cards and decision logs for audit and MRM reviews.

📌 Artificial Intelligence Engineer (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru