Walkin Drive for Escalation Support (Bengaluru)

Walkin Drive for Escalation Support (Bengaluru)

09 Aug
|
HCLTech
|
Bengaluru

09 Aug

HCLTech

Bengaluru

HCLTech| Walk-In Drive | Escalation Support - Fraud analysis | 18th Jul 26 | Bangalore

Interested candidates can walk in for an interview on:
Date: 18th Jul 26 (Saturday)
Timing: 11:00 AM - 3:00 PM
Walk-In Address: HCL Technologies, Kadubeesanahalli Cessna Business Park, Durga Coral Apartment C Block 9 Kadubeesanahalli Road, Bengaluru, Karnataka
Contact Person: Vignesh
Please carry:
Updated Resume (Hard copy)
1 ID Proof (Do not bring any laptops, pen drives, or electronic devices)

Job Description – Escalation Support – Fraud Ops
Designation – Analyst/Sr Analyst
Work Location – Bengaluru (Cessna business park)
Work From Office (5 days)
Shifts – Night Shifts (PST Time zone)

Summary
The Escalation support in Fraud/Identity Verification environment is responsible for investigating complex and high-risk identity verification cases that require advance review beyond the stand process
Responsibilities
· Review and investigate escalated Identify verification and fraud related cases requiring advance analysis
· Validate customer identities through document authentication,



account analysis and risk assessment
· Analyst fraud indicators, behavioral patterns, account activity and verification results to identify fraudulent and suspicious activity
· Further escalate high priority fraud threats and coordinate with relevant teams
· Provide guidance and support to Analysts and Sr Analysts on complex, ambiguous fraud scenarios
· Identify emerging fraud trends and recommend process improvements to strengthen fraud prevention controls
· Ensure compliance with identity verification standards, policies and regulatory requirements

Skills Required
1-6 years of overall experience with a minimum of 1-year relevant experience
Exceptional communication skills
Positive knowledge of cybersecurity and network
Familiarity with fraud typologies (ATO, abuse, synthetic identities, etc.)
Experience in MS Office
Strong problem-solving and decision-making skills

Education: Bachelor's degree

📌 Walkin Drive for Escalation Support (Bengaluru)
🏢 HCLTech
📍 Bengaluru

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