The Senior Manager, HR Operations is responsible for leading the delivery of scalable, efficient, and consistent HR operational services across global regions. This role partners closely with HR and business leaders to ensure HR processes, systems, and data align with enterprise standards while meeting regional requirements and enhancing the employee experience.

This is a critical leadership role with mandatory ownership of U.S. HR operations (hire-to-retire lifecycle) and management of global HR operations teams within a large, enterprise workplace.
Essential Functions
Lead HR operations service delivery practices with a focus on scalability, efficiency, and consistency in multiple countries including US, India, and Philippines.
Lead the review, streamlining, and documentation of HR operations processes, ensuring alignment with enterprise standards and regional requirements.
Identify, evaluate, and implement opportunities to leverage automation and AI-enabled solutions to streamline HR operations, enhance data accuracy, reduce manual effort, and improve the employee experience,



while ensuring appropriate governance and compliance.
Ensure regional processes, data fields, and business workflows align with corporate processes and system updates, including new releases, changes, and enhancements.
Manage and develop the HR Operations team, including performance management, coaching, and workforce planning.
Partner with HR and business leaders to support and guide changes across the employee lifecycle, including onboarding, transfers, promotions, and terminations.
Oversee background verification, onboarding, and offboarding processes to ensure timely execution, compliance, and a positive employee experience.
Oversee employment-related documentation and personnel record maintenance, while identifying opportunities for process efficiencies and automation.
Partner with HR and reporting teams to provide input on reporting needs, enhancements, and data accuracy.
Perform ot

📌 Senior HR Manager Operations (Bengaluru)
🏢 Empower
📍 Bengaluru