? We're Hiring: Customer Support Executive | Mohali | In office
Are you looking to start or grow your career in customer support? Join our team as a Customer Support Executive in Mohali and help deliver exceptional customer experiences through email and chat support.
? Location
Mohali (On-site)
? Role: Customer Support Executive
Key Responsibilities:
✅ Assist retail sellers with account, inventory, and order-related queries via email and chat.
✅ Resolve customer concerns efficiently while maintaining high service quality.
✅ Communicate professionally with excellent grammar, tone, and formatting.
✅ Meet key performance metrics, including response time and customer satisfaction.
✅ Navigate multiple internal systems simultaneously to troubleshoot and resolve customer issues.
? Eligibility
Graduate in any discipline
Freshers and experienced candidates are welcome to apply
Comfortable working in a 24×7 rotational shift environment
Willing to work on-site in Mohali
? Work Schedule
5 working days per week
Rotational shifts
? Important
This is a 100% on-site role. Remote or work-from-home applications will not be considered.
If you're passionate about customer service and ready to build your career with us, we'd love to hear
📌 Customer Service Representative (India)
🏢 TP
📍 India