Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Job Description

The Professional Services Consultant plays a key role in our Services organisation, acting as a customer-facing representative of Nexthink. You will deliver advisory and technical services for Nexthink products, ensuring customer expectations are met or exceeded in terms of technical execution and business impact.

This role extends beyond implementation. You will engage regularly with customer stakeholders to define business challenges,



design outcome-driven use cases, and guide solution adoption to improve digital employee experience and overall business operations. By combining consultative engagement with hands-on configuration, you will help customers embed Nexthink into their operational workflows and realise measurable value.

This position requires a dedicated and enthusiastic professional with solid technical, analytical, and consulting skills, capable of establishing and maintaining trusted advisor status.

Key Responsibilities:

Consultative Engagement & Business Outcome Ownership

· Lead recurring customer sessions to identify, prioritise, and design outcome-driven use cases aligned to business and operational objectives.

· Drive consultative conversations to define business issues and remediation possibilities achievable with Nexthink products and services.

· Translate business requirements into structured solution designs that c

📌 Professional Services Consultant (Bengaluru)
🏢 Nexthink
📍 Bengaluru