Job Summary

This role is responsible for configuring and supporting insurance products on the INSTANDA platform, translating business requirements into scalable platform configurations across the full policy lifecycle. The position partners with underwriting, product, operations, and technology teams to run requirements workshops, produce configuration specifications and acceptance criteria, and support UAT and release readiness. It also provides functional L2/L3 production support, helps troubleshoot integration and data flow issues with technical teams, and maintains documentation and metrics to ensure stable, compliant, and effective platform operations.

Principal Responsibilities

Instanda Configuration & Product Setup

Configure insurance products on INSTANDA across quote, bind, issue, endorsement, cancellation, renewal, and servicing journeys.
Build and maintain product rules, rating logic, referral rules, questions, forms, documents, workflows, and business validations.
Translate business requirements into configurable INSTANDA solutions.
Support product versioning,



scheme changes, rating updates, and regulatory/product enhancements.
Ensure configuration follows platform best practices, reusability standards, and governance controls.

Functional Analysis & Business Engagement

Work closely with underwriting, product, operations, distribution, and technology stakeholders.
Conduct requirement workshops and convert business needs into user stories, configuration specifications, and acceptance criteria.
Identify gaps between out-of-the-box INSTANDA capabilities and business requirements.
Recommend configuration-led solutions before proposing custom technical workarounds.
Support UAT, defect triage, user training, and business readiness activities.

Technical & Integration Support

Work with technical teams on APIs, data mappings, third-party integrations, payment gateways, document generation, CRM, policy administration, rating engines, and downstream systems.

📌 Analyst II, Platform Configuration, India (Bengaluru)
🏢 ReSource Pro
📍 Bengaluru