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Experience: 2+ yrs
Location: Bengaluru
Job Type: Full-time
We are looking for a proactive and detail-oriented Integration Support Engineer to support customer onboarding, API integrations, and post-deployment technical operations for enterprise retail and e-commerce platforms. This role is ideal for professionals with solid technical problem-solving skills and hands-on experience in API integrations, SQL, and production support.
As an Integration Support Engineer, you will play a key role in ensuring seamless integration between customer systems and enterprise applications. You will collaborate with customers, technical teams, and internal engineering stakeholders to manage onboarding, validate integrations, resolve production issues, and maintain reliable system performance. This position offers an opportunity to work on large-scale enterprise integrations while contributing to process improvements and customer success.
Key Responsibilities




Manage end-to-end technical onboarding of customers, including integration setup, validation, testing, and go-live readiness.
Conduct technical training sessions for customer teams on APIs, integration workflows, and system functionality.
Test and validate REST APIs using tools such as Postman to ensure seamless system integration.
Support integrations with third-party platforms, ERP systems, marketplaces, and external applications.
Troubleshoot and resolve API, integration, and production issues during implementation and post-deployment support.
Act as the primary technical contact for integration-related incidents, escalations, and production support activities.
Monitor integration health, identify issues proactively, and ensure long-term reliability and stability.
Develop and maintain technical documentation, onboarding guides, integration workflows, and support procedures.
Identify opportunities to automate onboarding, testing

📌 Senior Integration Support Engineer (Bengaluru)
🏢 Weekday AI
📍 Bengaluru