Senior AGM - Grievance Redressal/Nodal/Customer Experience (Chennai)

Senior AGM - Grievance Redressal/Nodal/Customer Experience (Chennai)

09 Aug
|
Vayura Hr And Advisors
|
Chennai

09 Aug

Vayura Hr And Advisors

Chennai

Own customer voice end to end for a large listed NBFC in Chennai. RBI complaints, Internal Ombudsman coordination, Nodal escalations, board reporting, the customer success journey and NPS. Team handling role. 18 to 25 yrs BFSI only.

Required Candidate profile

18 to 25 yrs in a bank or NBFC. Must have personally owned RBI Ombudsman complaints, Internal Ombudsman work and Nodal escalations, plus core operations, customer success journeys and NPS. PG or MBA.

Perks and perks

As per Company Standards.

📌 Senior AGM - Grievance Redressal/Nodal/Customer Experience (Chennai)
🏢 Vayura Hr And Advisors
📍 Chennai

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