- Strong written and verbal communication skills, along with active listening

- Valuable computer skills, exposure on CRM, Dialer

Job Responsibilities :

- Take incoming calls using the company systems and answer all the concerns of parents.

- Create and communicate effectively value propositions for Company.

- Make telephone calls to the leads assigned by the system.

- Pre-qualify the leads by asking questions about their location, profiles, interests, etc.

- Present information to the lead about the Company and Capture and Document information on the leads obtained through the tele calls in the system

- Schedule and make follow-up calls to assess the level of interest of the prospect and remind them to visit centres for admissions

- Do the follow-up calls for admissions once the prospect has visited center

- Timely response to all incoming calls and WhatsApp messages

- Completing follow-ups on daily basis as per business requirements and defined workflows

📌 Senior Admission Counsellor (Gurugram)
🏢 Kriyalogic
📍 Gurugram