About CloudLabs:

CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT &

- Business consulting services at a competitive price, to help clients realize the best value from their investments. Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development &
- Managed Services - enabling digital transformations, M&A; transitions, Automation &
- Process-driven optimizations & complex Integration initiatives for enterprises across the globe. As a Strategic Planning &
- Implementation Partner for global companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business.

With offices in the US, Canada, & India and with the team of 250+ experienced specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.

Please write & follow us here:

Website: cloudlabsit.com

LinkedIn: CloudLabs Inc

Email us : [email protected]

What we offer:

- We welcome candidates rejoining the workforce after career break/parental leave and support their journey to reacclimatize too corporate.
- Flexible remote work.
- Competitive pay package.
- Attractive policy, medical insurance benefits, industry leading training.
- Opportunity to work remotely is available.

Experience Required: 15 – 16 + years of SAP experience, including experience in SAP EWM.

Job Location: India

Job Type: Remote

Joining Requirement: Preferable Immediate Joiners or must be available to join in 15 – 30 days.

Role Summary:

We are looking for an experienced SAP EWM professional with robust Project/Delivery Management experience to lead a global SAP EWM production support/AMS engagement. The role will be responsible for end-to-end delivery, project deliverables, support governance, stakeholder management,



and coordination across cross-geographical teams. The ideal candidate should have a strong understanding of SAP EWM and logistics processes, along with proven experience managing production support operations, incidents, escalations, SLAs, KPIs, and continuous improvement initiatives.

Required Experience:

- 15 – 16 + years of SAP experience, including experience in SAP EWM.
- Strong experience leading SAP EWM production support or AMS engagements.
- Deep understanding of inbound, outbound, inventory management, replenishment, physical inventory, and warehouse execution processes.
- Proven experience managing incident queues, enhancement prioritization, and stakeholder communications.
- Experience coordinating offshore/onshore support teams and working with ADMS/AMS delivery models.
- Strong analytical, leadership, and communication skills.

Preferred:

- Experience with SAP S/4HANA Embedded or Decentralized EWM.
- Exposure to SAP WM migration, warehouse automation, RF/mobile solutions, or MES/WCS integrations.
- Experience in manufacturing, life sciences, or retail warehouse operations.

Key Responsibilities:

- Lead SAP EWM application support, ensuring timely resolution of production issues and business-critical incidents.
- Prioritize logistics enhancements, defects, and service requests based on business impact and operational priorities.
- Own and coordinate functional and technical escalations across business, IT, and support partners.
- Collaborate with ADMS/AMS teams to plan capacity, allocate resources, and manage delivery pipelines.
- Drive root cause analysis and implement preventive actions to improve system stability.
- Coordinate releases, transports, regression testing, and deployment of fixes and enhancements.
- Monitor support KPIs, SLA adherence, backlog, and service performance, providing regular status updates to stakeholders.
- Partner with business users to identify opportunities for process optimization and continuous improvement.

📌 SAP EWM Manger - AMS Support Project (India)
🏢 CloudLabs
📍 India