About the Role

We are seeking an experienced Salesforce Solution Architect to lead the design and implementation of enterprise-scale customer engagement solutions across Salesforce Marketing Cloud Engagement, Marketing Cloud Next (Marketing Cloud on Core), Data Cloud, and Sales Cloud .

This is a high-impact, multi-cloud architecture role for someone who combines deep technical expertise with solid business consulting skills. You will own solution architecture end-to-end — from discovery workshops through design, integration, and go-live — partnering with business stakeholders, technical teams, and project managers to deliver scalable, secure, and high-performing marketing and customer engagement platforms for enterprise clients.

If you enjoy solving complex, multi-cloud architecture problems and want to shape how leading organizations engage their customers, we'd love to talk to you.

Key Responsibilities

Solution Architecture

- Design end-to-end Salesforce Marketing Cloud and Data Cloud architectures.
- Lead discovery workshops and translate business requirements into scalable technical solutions.
- Define solution architecture, integration patterns, and data models.
- Create solution blueprints, architecture diagrams, and technical design documents.
- Ensure solutions align with Salesforce best practices and enterprise architecture standards.

Marketing Cloud Engagement

Design and implement

- Email Studio
- Journey Builder
- Automation Studio
- Contact Builder
- Mobile Studio
- Preference Center
- Triggered Sends
- Transactional Messaging
- Content Builder
- Personalisation strategies
- Marketing Automation
- Campaign Management

Marketing Cloud Next (Marketing Cloud on Core )

Design solutions leveraging





- Marketing Journeys
- AI-powered segmentation
- Real-time personalisation
- Agentforce-assisted marketing
- Flow-based campaign orchestration
- Native CRM integration
- Marketing analytics
- Consent management
- Audience activation

Salesforce Data Cloud

Lead implementation of

- Data Streams
- Data Model Objects (DMOs)
- Data Mapping
- Identity Resolution
- Unified Individual Profiles
- Calculated Insights
- Streaming Insights
- Segmentation
- Activation Targets
- Data Actions
- Data Explorer
- Data Governance
- Customer 360 architecture

Sales CloudApply strong working knowledge of:

- Lead Management
- Opportunity Management
- Account & Contact Management
- Campaigns
- Forecasting
- Sales Processes
- Approval Processes
- Reports & Dashboards
- Sales Automation
- CRM Security Model

Integration Architecture

Design integrations with

- REST APIs
- SOAP APIs
- Platform Events
- Middleware (MuleSoft, Boomi, Informatica)
- ERP systems
- Data warehouses
- CDPs
- CRM platforms
- CMS
- Google Analytics
- Google Ads
- Meta
- WhatsApp
- SMS providers

Technical Leadership

- Lead solution reviews
- Mentor developers and consultants
- Review solution designs
- Ensure adherence to Salesforce best practices
- Conduct code and configuration reviews
- Support estimation and project planning

Stakeholder Management

- Conduct client workshops




- Present architecture solutions
- Support pre-sales activities
- Participate in RFPs and solution estimations
- Work with business and executive stakeholders

Required Skills

Salesforce

- Salesforce Sales Cloud
- Marketing Cloud Engagement
- Marketing Cloud Next (Marketing Cloud on Core)- preferred
- Data Cloud
- Experience Cloud (preferred)
- Service Cloud (preferred)

Technical Skills

- REST APIs
- SOAP APIs
- OAuth
- JSON
- SQL
- HTML/CSS
- JavaScript
- Salesforce Flows
- Apex (good understanding)
- Integration architecture

Soft Skills

- Excellent communication and presentation skills
- Strong consulting mindset
- Ability to engage with CXOs and senior business stakeholders
- Leadership and mentoring experience
- Problem-solving and analytical skills
- Ability to manage multiple projects simultaneously

Experience & Qualifications

- 10+ years of experience in Salesforce architecture or consulting roles, including 8+ years across multi-cloud implementations.
- Bachelor's degree in Computer Science, Information Systems, or equivalent practical experience.
- Relevant certifications preferred: Salesforce Certified Application/System Architect, Marketing Cloud Consultant/Developer, Data Cloud Consultant, Sales Cloud Consultant.

Key Performance Indicators (KPIs)

- Successful solution architecture for enterprise implementations
- On-time delivery of architecture artifacts
- Customer satisfaction and stakeholder feedback
- Solution scalability and performance
- Reusable architecture frameworks
- Team mentoring and technical leadership
- Successful project go-lives
- Salesforce best practice adherence

📌 Salesforce Marketing Cloud Architect (Jaipur)
🏢 ListenFirst
📍 Jaipur