Roles and Responsibilities :

- Lead the development of innovative solutions using Salesforce Marketing Cloud, Sales Cloud, and Service Cloud to drive business growth.
- Collaborate with cross-functional teams to identify opportunities for process improvements and implement changes that enhance customer engagement.
- Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions that meet their expectations.
- Ensure timely delivery of projects by managing project plans, resources, and budgets effectively.
- Grow a solid in-house engineering capability spanning UI/UX, data science, and Salesforce development
- Own the Customer Login Portal and the Channel Partner (Broker) Login Portal end to end — roadmap, features,



performance, and engagement.
- 10-18 years of experience in IT services & consulting industry with expertise in Salesforce Marketing Cloud, Sales Cloud, or Service Cloud.
- Proven track record of delivering successful projects on time and within budget while meeting client expectations.
- Strong understanding of marketing automation principles and ability to apply them effectively using Salesforce tools.
- Excellent communication skills with the ability to build strong relationships with clients at all levels.

📌 Salesforce Lead (Mumbai)
🏢 Anika Industries
📍 Mumbai