- Solid Salesforce certified administration, configuration, reporting, and user management skills
- Provide administration and configuration expertise, as well as assist with application support for apps on Salesforce
- Ensure all changes are adopted and embedded by clearly communicating and documenting the changes with/ for all relevant users
- In-depth knowledge of Salesforce products and their functionalities
- Create, customize and maintain reports and dashboards based on end-user needs
- Work with our development team to fix the tests and enhancements to Salesforce org and to assist with rollout to our production environment
- Design and provide solutions for migration process automation
- Data migration experience from Blackbaud to Salesforce
- Works with Technical Delivery Manager and end-users to plan and execute User Acceptance Testing