The Sales Team Leader is responsible for leading and motivating the sales team to achieve vehicle sales targets and deliver an excellent customer experience. The role involves monitoring team performance, managing leads, supporting sales executives in closing deals, and ensuring adherence to dealership sales processes.

Key Responsibilities ;

1. Team Management

- Lead, supervise, and motivate the sales team to achieve individual and team targets.
- Allocate leads and ensure timely follow-up by Sales Executives.
- Monitor daily activities, customer interactions, and sales performance.
- Conduct regular team meetings and communicate targets, offers, and business updates.
- Identify performance gaps and provide coaching and guidance to team members.

2. Sales Target Achievement

- Drive achievement of monthly, quarterly, and annual vehicle sales targets.
- Track individual and team-wise target achievement.
- Develop action plans to improve sales performance.
- Monitor conversion ratios, bookings, deliveries, and cancellations.
- Support the team in achieving additional revenue through accessories, insurance, finance, and other dealership products.

3. Customer & Lead Management

- Ensure all enquiries and leads are properly recorded and followed up within the required timeline.
- Handle important, high-value, and escalated customer enquiries.
- Assist Sales Executives in customer negotiations and deal closure.
- Ensure a smooth customer journey from enquiry to vehicle delivery.
- Maintain robust customer relationships and encourage referrals and repeat business.

4. Sales Process Management





- Ensure compliance with dealership sales processes and company standards.
- Monitor test drives, quotations, bookings, finance applications, and vehicle deliveries.
- Ensure accurate maintenance of CRM/DMS records.
- Review pending leads and follow-up activities regularly.
- Coordinate with Finance, Insurance, Accessories, Service, and Delivery teams for smooth customer handling.

5. Team Development

- Train and mentor Sales Executives on product knowledge, sales techniques, customer handling, and closing skills.
- Conduct role plays and on-the-job coaching.
- Identify training requirements and recommend suitable development programs.
- Share best practices and successful sales techniques with the team.

6. Reporting & Analysis

- Prepare and submit daily, weekly, and monthly sales reports.
- Analyse sales performance, lead conversion, lost sales, and customer feedback.
- Provide regular performance updates to the Sales Manager.
- Monitor competitor activities, market trends, and customer preferences.

Qualifications ;

- Bachelor's degree or equivalent qualification.
- 2–4 years of experience in automobile sales or a related sales environment.
- Prior experience in a supervisory/team-lead role is preferred.
- Good knowledge of automobile products, sales processes, and dealership operations.
- Valid 4-wheeler driving licence is preferred/mandatory as per dealership requirements.

Pay: ₹23,000.00 - ₹30,000.00 per month

Benefits

- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person

📌 Sales Team Leader (Kozhikode)
🏢 Amana Toyota, VPK Motors (P) Ltd, Vadakara
📍 Kozhikode