About the Role

We are looking for an experienced Team Lead – Presales to lead a team of Career Specialists responsible for student enrollments for online and offline learning programs. The ideal candidate will have strong team management skills, a proven sales background, and the ability to drive conversions while ensuring an exceptional customer experience.

Key ResponsibilitiesTeam Leadership

- Lead, coach, and mentor a team of Career Specialists to achieve enrollment and revenue targets.

- Monitor individual and team performance through regular reviews and feedback.

- Conduct team meetings, training sessions, and coaching to improve sales effectiveness.

- Handle customer escalations and support the team in resolving complex cases.

- Ensure adherence to company policies, processes, and sales timelines.

Sales & Lead Management

- Drive student enrollments through inbound and outbound sales activities.

- Ensure timely follow-up and effective conversion of assigned leads.

- Monitor daily, weekly, and monthly sales targets and team productivity.

- Handle high-priority leads and support the team in closing key opportunities.

- Improve conversion rates through effective sales strategies and coaching.

Operations & Reporting

- Monitor call quality, CRM hygiene, lead management, and sales metrics.

- Maintain accurate MIS reports and sales dashboards.

- Analyze team performance and implement corrective action plans.





- Ensure data accuracy and timely reporting to management.

Cross-Functional Collaboration

- Work closely with Marketing, Operations, and Academic teams to enhance customer experience.

- Support recruitment, onboarding, and training of new team members.

- Share market insights and customer feedback to improve sales processes.

Desired Candidate Profile

- Bachelor's or Master's degree (B.Com, BBA, MBA, or equivalent).

- 3–5 years of experience in Inside Sales, Business Development, or Education Sales.

- Minimum 1–2 years of experience leading a sales or presales team.

- Strong experience in telesales, lead conversion, and target-driven environments.

- Hands-on experience with CRM tools and MS Office (Excel, Word, Outlook, PowerPoint).

- Experience in EdTech, Education, or IT Services is preferred.

- Excellent leadership, coaching, and people management skills.

- Strong communication, negotiation, and problem-solving abilities.

- Self-motivated, results-oriented, and capable of working in a fast-paced environment.

Why Join Us?

- Chance to lead a high-performing sales team.

- Performance-driven incentives and career growth opportunities.

- Collaborative and energetic work environment.

- Continuous learning and leadership development.

Pay: ₹800,000.00 - ₹1,000,000.00 per year

Work Location: In person

📌 Sales Team Lead (Kochi)
🏢 Stalwarts Servicios
📍 Kochi