Job Requirements Role/ Job Title: Sales Manager - Commercial Vehicles

Business: Retail Banking

Function/Department: Retail Banking

Job Purpose Sales Manager – Commercial Vehicles is responsible for sourcing Commercial Vehicles business from the bank’s existing customer base. This role focuses on relationship management, cross-selling, and customer engagement to drive business growth and profitability. The position requires strong coordination with internal teams and a commitment to delivering high service standards while ensuring compliance with regulatory norms. Roles & Responsibilities

- Generate Commercial Vehicles leads through internal channels including branches, relationship managers, call centres, and loan centres.
- Engage with existing customers to understand financial needs and offer suitable Commercial Vehicles.
- Conduct customer meetings to assess eligibility, financial standing, and property documentation.
- Ensure smooth processing of applications, documentation, and disbursement coordination.
- Deliver timely support and personalized service to enhance customer satisfaction.
- Achieve monthly, quarterly, and annual sales targets through cross-sell initiatives.




- Track and report sales performance, pipeline status, and market feedback to senior management.
- Ensure adherence to internal processes, audit guidelines, and regulatory compliance.
- Coordinate with credit, operations, legal, and technical teams for productive loan processing.

Secondary Responsibilities

- Maintain strong knowledge of Commercial Vehicles products, lending norms, and documentation.
- Identify and convert sales opportunities from existing customer relationships.
- Promote digital enablement to fulfill customer needs holistically.
- Demonstrate excellent communication, presentation, and interpersonal skills.
- Ensure effective cross-functional coordination and relationship management.
- Utilize banking systems and customer management platforms efficiently.

Education

- Graduate Degree: Any stream
- Postgraduate Degree: Any stream (preferred)
- Professional Certifications: Preferred but not mandatory

Experience

- 2–5 years of relevant experience in BFSI, preferably in retail lending and customer engagement.

📌 Sales Manager - Commercial Vehicles (Delhi)
🏢 IDFC FIRST Bank
📍 Delhi