The Sales Executive is responsible for generating motorcycle sales, providing an exceptional customer experience, achieving sales targets, and promoting Royal Enfield products, accessories, finance, and insurance solutions.

Key ResponsibilitiesCustomer Engagement & Sales

- Welcome and assist customers visiting the showroom.
- Understand customer requirements and recommend suitable Royal Enfield motorcycles.
- Conduct product presentations and explain features, specifications, pricing, and benefits.
- Arrange and manage test rides for prospective customers.
- Convert enquiries into bookings and retail sales.

Lead Management
- Follow up on walk-in, telephonic, digital, and referral leads.
- Maintain accurate customer records in the CRM system.

Target Achievement
- Achieve daily, weekly, and monthly sales targets.
- Maximize conversion rates from enquiries to sales.
- Promote exchange, finance, and insurance products to enhance sales performance.

Product Knowledge
- Maintain thorough knowledge of Royal Enfield motorcycles, accessories, riding gear, and current promotional schemes.
- Stay updated on recent product launches and competitor activities.

Finance & Insurance Coordination
- Explain finance options, EMI plans,



and insurance benefits to customers.
- Coordinate with finance and insurance teams for quick processing and approvals.
- Support the sale of extended warranty and roadside assistance programs.

Documentation & Compliance
- Collect and verify customer documents required for booking and delivery.
- Ensure compliance with dealership policies and regulatory requirements.
- Maintain accurate sales records and documentation.

Vehicle Delivery Experience
- Coordinate vehicle delivery as per dealership standards.
- Explain vehicle features, controls, maintenance schedules, and safety guidelines.
- Ensure a memorable delivery experience for customers.

Accessory & Merchandise Sales
- Promote genuine accessories, riding gear, and merchandise.
- Achieve accessory and add-on sales targets.

Customer Satisfaction
- Conduct post-delivery follow-ups.
- Address customer concerns and coordinate timely resolutions.
- Support dealership efforts to improve customer satisfaction and NPS scores.

Showroom Standards
- Maintain showroom presentation and display standards.
- Ensure brochures, price lists, and promotional materials are updated

📌 sales excutives (Kalka)
🏢 Royal Enfield
📍 Kalka