Company Description

Octapus is a technology company dedicated to delivering innovative digital solutions that help businesses grow. We specialize in software development, web and mobile applications, AI-powered solutions, ERP/CRM systems, and digital transformation services. Our mission is to empower businesses with smart, scalable, and future-ready technology.

Key Responsibilities

- Contact existing clients through calls, WhatsApp, email, and other communication channels to maintain solid relationships.

- Follow up with clients regarding inquiries, proposals, payments, and ongoing projects.

- Prepare and maintain lead scraping reports by collecting and organizing potential client information from various sources.

- Keep accurate records of leads, client communications, and sales activities using spreadsheets or CRM tools.

- Coordinate with the internal sales, development,



and support teams to ensure smooth project delivery.

- Assist in preparing quotations, proposals, and other sales-related documentation.

- Respond to customer inquiries professionally and in a timely manner.

- Track daily tasks, follow-ups, and submit regular progress reports.

Requirements

- Excellent communication and interpersonal skills.

- Strong organizational and time management skills.

- Self-motivated, proactive, and target-oriented.

- Good knowledge of Microsoft Excel or Google Sheets.

- Basic computer proficiency and willingness to learn new tools.

- Previous experience in sales, customer service, or sales coordination is preferred but not mandatory.

📌 Sales Coordinator (Kerala)
🏢 Octapus
📍 Kerala