Position: Sales Coordinator Back Office

Department: Sales / Back Office

Location: Karvad, Vapi, Gujarat

Employment Type: Full-Time

Job Summary

We are looking for a responsible and organized Sales Coordinator – Back Office to support the sales team in day-to-day coordination, documentation, order processing, customer communication, and maintaining sales records. The candidate will coordinate between customers, sales personnel, production, dispatch, and other internal departments to ensure smooth and timely execution of sales activities.

Key Responsibilities

- Coordinate with the sales team for day-to-day sales-related activities.
- Prepare and maintain quotations, sales orders, invoices, and other sales documents.
- Follow up with customers regarding quotations, orders, payments, and delivery schedules.
- Coordinate with production and dispatch teams for timely order execution and delivery.
- Maintain customer records, sales data, order status, and follow-up reports.
- Prepare daily/weekly/monthly sales reports as required by management.
- Handle customer enquiries and provide necessary information regarding products, prices, and order status.
- Coordinate with the accounts department regarding billing and payment follow-ups.
- Maintain proper documentation of enquiries, quotations, purchase orders, and sales orders.
- Track pending enquiries and follow up with customers and the sales team.
- Assist the sales team in preparing presentations, reports, and other required documents.




- Ensure timely communication of customer requirements to the concerned departments.
- Handle general back-office and administrative activities related to the sales department.
- Perform any other sales coordination duties assigned by management.

Required Skills & Qualifications
- Graduate in B.Com, BBA, B.A., or any relevant field.
- Prior experience in Sales Coordination / Sales Back Office / Customer Support will be preferred.
- Good knowledge of MS Office, especially MS Excel and MS Word.
- Good communication and interpersonal skills.
- Strong follow-up and coordination skills.
- Ability to maintain records and documentation accurately.
- Good organizational and time-management skills.
- Ability to work independently as well as with a team.
- Basic knowledge of sales processes and documentation.

Preferred Candidate Profile
- Responsible and disciplined.
- Positive in communication and customer handling.
- Detail-oriented and accurate in documentation.
- Proactive in follow-ups.
- Able to coordinate effectively with multiple departments.
- Willing to learn and take responsibility.

Key Performance Areas (KPA)
- Timely processing and follow-up of sales enquiries and orders.
- Accuracy of quotations and sales documentation.
- Timely coordination with customers and internal departments.
- Proper maintenance of sales records and reports.
- Effective follow-up on pending orders and payments.
- Overall support to the sales team for smooth sales operations.

📌 Sales Coordinator (Vapi)
🏢 M. M. Techno Engineering
📍 Vapi