Job DescriptionJob Title: Sales Coordinator (Showroom Operations)

NLocation: Alankaram Bengaluru Showroom (Wilson Garden

N)Department: Sale

NsReports To: Store Manage

Nr

n About Alankar

NamAlankaram is a premium furniture brand known for its fusion of traditional Indian craftsmanship and modern aesthetics. We specialize in bespoke solid wood furniture made from teak, ash, oak, and beech wood. With a growing retail presence across India and international exposure, Alankaram is driven by design, quality, and service excellenc

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n Role Overv

niewWe are looking for a highly organized and proactive Sales Coordinator to support our Hyderabad showroom te

Nam.

n This role is critical in ensuring smooth customer follow-ups, order coordination, and internal communication, enabling the sales team to focus on conversions and customer experie

Nnce.

n Key Responsibil

Nities Sales & Customer Coordin

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- ationManage customer follow-ups for enquiries, quotations, and ongoing discus
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- sionsEnsure timely response to all leads, walk-ins, and customer qu
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- eriesCoordinate with customers for quotations, design discussions, order confirmations, payments
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n, etc Order Manag

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- ementTrack ordersfrom confirmation to del
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- iveryCoordinate with production, design, logistics
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- , etcEnsure timely updates to customers on order s
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ntatus CRM & Repo

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- rtingMaintain accurate CRM entries for all leads and cust
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- omersTrack: enquiries, follow-ups,



conver
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- sionsPrepare daily, weekly, and monthly reports for the Store Ma
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nnager

n Internal Coordi

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- nationWork closely with showroom sales team to ensure no missed foll
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- ow-upsCoordinate with HO teams (design, production, acc
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- ounts)Ensure smooth communication between all stakeh
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nolders

n Documentation &

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- SupportPrepare quotations and pr
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- oposalsMaintain product, pricing, and client
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- recordsSupport in documentation for architects, designers, and B2B
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nclients

n Required Skills & Qualif

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- icationsGraduate in Commerce, Business, or relat
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- ed field2–5 years experience in sales coordination / customer
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- handlingStrong follow-up and communicatio
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- n skillsGood working knowledge of Excel, Google Sheets, and C
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- RM toolsHighly organized, detail-oriented, and dis
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- ciplinedAbility to handle multiple customers and tasks simult
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naneously

n Key Performance Indicato

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- rs (KPIs)Timeliness of customer f
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- ollow-upsCRM accuracy and com
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- pletenessOrder trackingaccuracy an
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- d updatesResponse time to custome
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- r queriesSupport to sales team in improving co
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nnversions

n Work

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- ConditionsFull-time, in office role at Hyderaba
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- d showroom6-day work week (with w
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- eekly off)Requires coordination across teams and occasional extended hours during pe
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ak periods

📌 Sales Coordinator (Bengaluru)
🏢 Alankaram
📍 Bengaluru