Position: Automotive Sales Consultant – Current Cars

Job Summary:

The Automotive Sales Consultant is responsible for achieving new-car sales targets by understanding customer requirements, explaining vehicle features and benefits, conducting product demonstrations and test drives, and guiding customers through the complete vehicle purchase process. The role also involves maintaining strong customer relationships and ensuring a high level of customer satisfaction.

Key Responsibilities:

- Welcome and engage walk-in, online, and referral customers professionally.
- Understand customer requirements, preferences, budget, and vehicle usage.
- Explain Maruti Suzuki vehicle models, variants, features, specifications, pricing, offers, and finance options.
- Conduct effective product presentations and vehicle demonstrations.
- Arrange and accompany customers for test drives.
- Generate leads through showroom enquiries, phone calls, referrals, digital enquiries, and follow-ups.
- Follow up regularly with prospective customers and convert enquiries into bookings and sales.
- Prepare quotations and explain vehicle pricing, accessories, insurance, finance, and exchange options.
- Coordinate with the finance, insurance, accessories, and delivery teams to ensure a smooth purchase process.
- Maintain accurate customer and lead information in the dealership CRM/DMS.
- Achieve assigned monthly sales and booking targets.




- Maintain regular contact with existing customers for referrals and repeat business.
- Ensure proper documentation and timely coordination until vehicle delivery.
- Participate in dealership promotional activities, exhibitions, roadshows, and customer events.
- Maintain a thorough understanding of Maruti Suzuki products, competitors, and current market trends.
- Ensure a positive customer experience throughout the sales journey.

Required Skills & Qualifications:

- Graduate / Diploma or equivalent qualification preferred.
- Experience in automobile or retail sales is an advantage; freshers with good communication skills may also be considered.
- Good verbal and written communication skills.
- Robust customer-handling and negotiation abilities.
- Target-oriented and self-motivated.
- Basic computer and CRM/DMS knowledge.
- Two-wheeler/four-wheeler driving licence preferred.
- Willingness to work flexible hours, weekends, and during promotional events.

Key Performance Indicators (KPIs):

- Monthly vehicle sales and booking targets
- Lead conversion ratio
- Test-drive-to-booking conversion
- Customer follow-up and lead management
- Customer satisfaction
- Finance, insurance, accessories, and exchange penetration
- Repeat business and customer referrals

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 SALES CONSULTANT (Kottayam)
🏢 SAI SERVICE
📍 Kottayam