Role Title

Retail Industry Advisor Location

Remote / Flexible ROLE OVERVIEW

We are looking for a seasoned Retail Industry Advisor having 12+ years who brings firsthand experience from within large retail organisations. This is not a technology role — it is a domain expertise and strategic advisory role. You will act as a trusted voice of the retailer, helping us build the right product, reach the right buyers, and enter the market with credibility.

KEY RESPONSIBILITIES Product & Domain Advisory

Validate product concepts, features, and workflows against real retail operational realities.

Provide candid feedback on demos, prototypes, and UX flows from the perspective of an actual retail operator.

Highlight blind spots in our product thinking — workflows we may have oversimplified or missed entirely.

Market

Access & Network

Make warm introductions to potential pilot customers, retail chains, or buying decision-makers from your network.

Support outreach to retail industry bodies, associations, or conference networks where relevant. Go-to-Market Strategy

Advise on who the true buyer is in a retail organisation (IT head, COO, category manager, etc.) and how they purchase technology.

Help shape messaging, positioning, and pitch materials so they resonate with retail decision-makers.





Provide insight into the typical sales cycle, procurement process, and evaluation criteria in retail tech buying. Credibility & Representation

Represent the company as a domain-credible advisor in investor conversations, partnerships, and media as needed.

Participate in periodic advisory board reviews (quarterly or as agreed).

WHO WE ARE LOOKING FOR Must-Have

12+ years of experience in the retail industry in a leadership or senior management capacity.

Held roles such as CIO, COO, VP Operations, VP Technology, Head of Supply Chain, Head of E-Commerce, or equivalent at a recognized retail brand or chain.

Deep familiarity with retail operations — stores, supply chain, merchandising, POS, inventory, or customer experience.

Experience in evaluating, buying, or implementing retail technology (ERP, WMS, OMS, POS, analytics platforms, etc.).

Strong professional network within the Indian or global retail ecosystem. Positive to Have

Experience with D2C brands, quick commerce, or omnichannel retail transformation.

Prior advisory, board, or consulting experience with startups or technology companies.

Familiarity with retail tech landscape — vendors, platforms, and current industry pain points.

📌 Retail Industry Advisor (Gurugram)
🏢 BigStep Technologies
📍 Gurugram