Company Description OneInsure is the online presence of Robinhood Insurance Broker Ltd., a leading IRDAI-licensed insurance broking firm founded in 2008 by IIT and IIM alumni. The company offers a comprehensive range of life and general insurance products from major insurers, enabling customers to compare options and access reliable product information. With nationwide operations across 10 major cities, more than 100 branches, and a team of over 1,000 employees, OneInsure is among the top insurance brokers in India.

In addition to policy sales, the company provides claim settlement support, renewal reminders, and assistance for all policyholders, including those who bought insurance elsewhere. Its customer-centric mobile app offers over 60 services, such as claim assistance and tax certificate generation, making OneInsure a one-stop solution for insurance needs.

Role Description This is a full-time, on-site Relationship Manager role based in New Delhi.

The Relationship

Manager will build and maintain long-term relationships with customers, providing guidance on suitable life and general insurance products and ensuring a positive service experience.

Responsibilities include managing a portfolio of clients, handling inquiries, resolving service issues, and coordinating with internal teams for policy issuance, renewals, and claims support. The role involves regular follow-ups,



explaining policy features and benefits in clear terms, and assisting customers with documentation and processes.

The Relationship

Manager will also contribute to business growth by identifying cross-selling and up-selling opportunities while maintaining high standards of professionalism and compliance with regulatory guidelines.

Qualifications Strong customer relationship management and client service skills, with the ability to build trust and maintain long-term partnerships.

Solid communication and interpersonal skills, including clear verbal and written communication and active listening abilities.

Basic understanding of insurance products (life and general), financial services concepts, and claims processes, or willingness to learn quickly.

Competence in using digital tools and CRM systems for tracking customer interactions, managing portfolios, and updating records.

Ability to work in a target-driven setting, manage multiple customer accounts, and prioritize tasks effectively.

Attention to detail, problem-solving skills, and a customer-focused approach to handling queries and service issues.

Bachelor’s degree in Business, Finance, Insurance, or a related field preferred; relevant industry certifications are an advantage.

Prior experience in insurance, banking, or financial services customer-facing roles is beneficial but not mandatory.

📌 Relationship Manager (New Delhi)
🏢 OneInsure
📍 New Delhi