Company Description HDFC Bank Limited (HDB) is a leading Indian banking and financial services institution headquartered in Mumbai. It is India’s largest private sector bank by assets and ranks among the top global banks by market capitalization.

Following its merger with parent company HDFC, HDFC Bank became the fifth largest bank worldwide by market capitalization and one of the top three companies on Indian stock exchanges. With a market value of around $150 billion and a workforce of nearly 173,000 employees, the bank offers solid career growth, stability, and opportunities across diverse banking functions. Team members benefit from working in a large, reputable organization that focuses on customer-centric financial solutions and professional development.

Role Description The Relationship Manager role in GCC Unit is a full-time, on-site position based in Bengaluru.

The Relationship

Manager is responsible for managing and growing a portfolio of customers by understanding their banking and financial needs, recommending suitable products, and ensuring high levels of service and satisfaction. Day-to-day responsibilities include regular client meetings, handling inquiries and service requests, cross-selling banking products, coordinating with internal teams for smooth transaction processing, and maintaining accurate customer records. The role also involves monitoring account activity, assessing customer risk profiles,



and ensuring adherence to bank policies and regulatory requirements.

Relationship

Managers are expected to meet defined business targets while building long-term, trust-based relationships with individual and corporate clients.

Qualifications

- Customer relationship management and client servicing skills, with the ability to build trust and maintain long-term partnerships.
- Sales and cross-selling capabilities, including identifying customer needs and recommending appropriate banking and financial products.
- Strong communication and interpersonal skills, with proficiency in explaining complex financial information in a clear, accessible manner.
- Analytical and problem-solving skills for assessing customer profiles, managing risks, and resolving issues efficiently.
- Attention to detail and organizational skills for handling documentation, tracking transactions, and maintaining accurate records.
- Bachelor’s degree in Business, Finance, Commerce, or a related field; a postgraduate degree or relevant certifications in banking or finance is an advantage.
- Prior experience in retail banking, relationship management, or financial services is preferred, especially in a branch or on-site client-facing role.
- Comfort working with banking systems, CRM tools, and MS Office applications; familiarity with regulatory and compliance requirements in Indian banking is beneficial.

📌 Relationship Manager Global Corporates Business (Bengaluru)
🏢 HDFC Bank
📍 Bengaluru