09 Aug
|
NoBroker.com
|
Bangalore Metropolitan Area
09 Aug
NoBroker.com
Bangalore Metropolitan Area
Company Description NoBroker.com is India’s first PropTech unicorn and a brokerage-free property search portal that directly connects property owners with tenants and buyers. Founded in 2014 by alumni of IIT Bombay, IIT Kanpur, and IIM Ahmedabad, the company now serves over 3 million customers monthly through its technology-driven platform.
Backed by leading global investors and supported by a 2000+ member team, NoBroker.com focuses on removing information asymmetry in real estate and delivering transparent, reliable services. Its offerings include verified brokerage-free listings, home services, rental agreements, home loans, and community management solutions, serving major Indian metros with plans to expand further. The culture emphasizes independence, meritocracy, rapid learning, and growth, supported by competitive compensation and benefits.
Role Description The Relationship Manager is a full-time, on-site role based in Greater Boston, responsible for managing and enhancing relationships with property owners, tenants, and buyers using NoBroker.com’s technology-enabled solutions. Day-to-day responsibilities include understanding client requirements, recommending suitable property or service options, and guiding clients through the end-to-end transaction process.
The role involves proactive communication via calls, emails, and in-person interactions, resolving customer concerns, and ensuring a high-quality experience that drives trust and repeat business.
The Relationship
Manager will collaborate closely with internal teams such as operations, sales, and customer support to coordinate services,
track client progress, and meet defined performance and satisfaction targets. The position requires maintaining accurate records in CRM tools, sharing feedback to improve products and processes, and representing NoBroker.com’s brand values in every interaction.
Qualifications
- Candidates should possess strong client relationship management, customer service, and account handling skills to build trust and sustain long-term engagement.
- Candidates should possess communication, interpersonal, and negotiation skills to clearly convey information, influence decisions, and handle objections constructively.
- Candidates should possess basic sales, cross-selling, and upselling skills to identify client needs and recommend appropriate property and ancillary services.
- Candidates should possess problem-solving, decision-making, and conflict-resolution skills to address issues quickly and ensure smooth transaction journeys.
- Candidates should possess organizational, time management, and CRM proficiency to manage multiple client portfolios, document interactions, and meet timelines.
- Relevant experience in real estate, financial services, or other client-facing roles is beneficial, along with familiarity with digital platforms and data-driven work environments.
- A bachelor’s degree in business, commerce, marketing, or a related field is preferred; comparable skilled experience in relationship management will also be considered.
- Ability to work on-site in Greater Boston, with a collaborative mindset, ethical approach, and commitment to a high standard of service quality
📌 Relationship Manager | Freshers (Bangalore Metropolitan Area)
🏢 NoBroker.com
📍 Bangalore Metropolitan Area