Reception Clinic

Job Title

Clinic Receptionist / Front Desk Executive

Job Summary A Clinic Receptionist is responsible for managing the front desk, welcoming patients, scheduling appointments, maintaining records, handling calls, and supporting smooth day-to-day clinic operations. The role requires strong communication, organization, and customer service skills.

Key Responsibilities

- Greet and assist patients and visitors professionally
- Schedule, confirm, and manage patient appointments
- Answer phone calls, emails, and inquiries confidently
- Prompt handling of enquiries within 15 mins TAT.
- Maintain patient records and update databases
- Handle timely billing, payments, and insurance documentation if required
- Coordinate with doctors, nurses, and other clinic staff
- Ensure the reception area is clean and organized
- Manage patient check-ins and check-outs
- Maintain confidentiality of patient information
- Handle administrative tasks such as filing, printing, and reporting





*Create physio calendar and manage patient allocation along with the manager.

*Ensure smooth home care operations with minimum escalation along with the manager.

Required Skills

- Good communication and interpersonal skills
- Basic computer knowledge (MS Office, email, clinic software)
- Multitasking and organizational ability
- Professional appearance and behavior
- Ability to work under pressure
- Customer service orientation
- Attention to detail

Qualifications

- High school diploma or equivalent
- Diploma or certification in administration/reception is an advantage
- Previous experience in a clinic, hospital, or customer service role preferred

Working Conditions

- Work at the clinic front desk/reception area

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Perks

- Paid sick time

Work Location: In person

📌 Receptionist/Administrator (Bengaluru)
🏢 Enhance Physiotherapy and Wellness
📍 Bengaluru