Webindia Master is looking for a Project Coordinator who can manage projects once they are handed over by the sales team.

You will work closely with domestic and international clients to understand their requirements and coordinate with our designers, developers, content writers and digital marketing teams. Your main responsibility will be to keep projects organised, maintain clear communication and ensure that work is completed as per the agreed scope and timeline.

This role is suitable for someone who communicates confidently, follows up regularly and takes ownership of assigned projects.

Key Responsibilities

- Take a complete project handover from the sales team after the deal is closed.
- Connect with clients to understand their business, expectations and project requirements.
- Gather content, images, login details, product information and other materials required to begin the project.
- Prepare clear project briefs, requirement documents, task lists and timelines.
- Explain the clients requirements to designers, developers, content writers and marketing teams.
- Assign and follow up on tasks to ensure that the project is moving according to schedule.
- Keep clients informed about progress through regular calls, emails and online meetings.
- Collect client feedback and share it with the relevant team in a clear and organised manner.
- Review completed work before sending it to the client.
- Coordinate website designs, development, testing, revisions and final launch.
- Maintain proper records of client approvals, feedback, pending items and project updates.
- Identify possible delays or challenges and discuss them with the team before they affect delivery.




- Handle client concerns professionally and coordinate with the team to find practical solutions.
- Check whether new requests are included in the approved scope of work.
- Document additional requirements and coordinate with the sales team for revised timelines or commercial approval.
- Manage multiple projects and clients at the same time without missing important follow-ups.
- Coordinate basic testing of websites, forms, links, payment gateways and other features before delivery.
- Obtain final approval from the client and complete the project handover.
- Coordinate post-launch support and maintenance as per the agreed scope.
- Follow up with clients regarding milestone approvals and payments when required.

What We Are Looking For

- 1–5 years of experience in project coordination, client servicing or project management.
- Previous experience in a web development, software, IT or digital marketing company will be preferred.
- Valuable understanding of websites, e-commerce platforms, mobile applications and digital marketing projects.
- Strong spoken and written English.
- Confidence in communicating with both Indian and international clients.
- Ability to understand client requirements and explain them clearly to internal teams.
- Good documentation,



follow-up and time-management skills.
- Ability to manage multiple projects, priorities and deadlines.
- A responsible and solution-focused approach to work.
- Basic understanding of WordPress, Shopify, domains, hosting, APIs, payment gateways, SEO and digital marketing will be an advantage.
- Comfortable using email, Google Workspace, MS Office, online meeting platforms and project-management tools.
- Willingness to coordinate with international clients in different time zones whenever required.

Ideal Candidate We are looking for someone who takes ownership and does not wait for repeated reminders. You should be comfortable speaking with clients, asking the right questions and following up with different teams until the work is completed.

You should also be able to manage client expectations honestly. If a request is outside the agreed scope or may affect the timeline, you should communicate it clearly and involve the appropriate team members.

Most importantly, you should be organised, dependable and able to maintain a positive relationship with both clients and colleagues.

Performance Expectations

Your performance will mainly be evaluated on:

- Timely completion of projects and milestones.
- Quality of client communication.
- Accuracy of requirement gathering and documentation.
- Proper coordination with internal teams.
- Timely collection of client feedback and approvals.
- Management of project scope and additional requests.
- Client satisfaction and successful project delivery.
- Ability to identify and resolve issues before they become serious.

📌 Project Coordinator - Web & Digital Projects (Ghaziabad)
🏢 webindia master
📍 Ghaziabad