– Integrated Facility Manager (IFM) Key Responsibilities

Facility & Building Maintenance

- Responsible for the overall building and facility maintenance, ensuring high standards of reliability, performance, safety, and cost optimization.
- Manage the maintenance of all utility and facility-related equipment, ensuring maximum uptime and operational efficiency.
- Develop, implement, and monitor preventive, predictive, and corrective maintenance programs.
- Analyze equipment performance, identify improvement opportunities, and implement corrective actions.
- Support engineering teams during installation, commissioning, and handover of new equipment and infrastructure.

Technical Operations
- Lead and manage third-party maintenance technicians and service providers.
- Prioritize daily maintenance activities in coordination with operations and production teams.
- Develop Annual Maintenance Contracts (AMCs) with defined service levels and KPIs.
- Ensure timely procurement of maintenance materials in coordination with the Procurement Team.
- Identify critical spare parts and maintain optimum inventory levels to minimize equipment downtime.

Hard Services Management Manage and ensure efficient operations of:
- Electrical Systems
- HVAC Systems
- DG Sets & UPS
- Fire Detection & Fire Protection Systems
- Plumbing & Water Management
- STP/WTP/RO Systems
- Compressed Air & Utility Systems
- Building Management Systems (BMS)
- Civil & Building Maintenance

Soft Services Management Manage and monitor the following services:
- Housekeeping
- Security Services
- Cafeteria/Food Services
- Transport Management
- Pest Control
- Gardening & Landscaping
- Waste Management

Vendor & Contract Management




- Manage facility service providers and contractors to ensure SLA and KPI compliance.
- Identify and onboard qualified vendors in line with procurement guidelines.
- Conduct regular vendor performance reviews and drive continuous improvements.
- Ensure timely invoice verification, vendor payments, and collection of JLL invoices.

Financial Management
- Control site operational expenses and optimize facility costs.
- Monitor R&M;, AMC, and utility expenditures against approved budgets.
- Prepare cost-saving initiatives and annual operating budgets.
- Ensure financial compliance with company policies.

Safety, Compliance & Risk Management
- Promote a safe working workplace in accordance with Schneider Electric Safety Policy and JLL EHS standards.
- Ensure 100% compliance with statutory and legal requirements.
- Coordinate safety audits, risk assessments, and corrective actions.
- Ensure compliance with IMS, ISO, Energy Conservation, Fire & Life Safety, and Environmental standards.

Team Management
- Lead and develop maintenance technicians and IFM service teams.
- Define goals, priorities, manpower planning, and work allocation.
- Conduct training programs to improve technical competency and service quality.
- Foster teamwork and maintain strong relationships with client stakeholders.

Client Relationship Management




- Maintain excellent client relationships through proactive communication.
- Conduct regular operational review meetings with client representatives.
- Ensure timely resolution of client concerns and service requests.
- Drive continual improvement initiatives to enhance customer satisfaction.

Reporting & Documentation

Prepare and submit

- Daily Operational Reports
- Weekly Status Reports
- Monthly Management Reports (MMR)
- SLA/KPI Performance Reports
- Maintenance Trackers
- Incident & RCA Reports
- Budget & Cost Reports
- Compliance & Audit Reports
- AMC & Vendor Performance Reports

Maintain operational trackers and ensure timely closure of all open action items.

Continuous Improvement

- Identify opportunities for operational excellence and cost optimization.
- Implement energy conservation and sustainability initiatives.
- Drive process improvements using preventive and predictive maintenance practices.
- Support digitalization and automation initiatives within facility operations.

Required Skills & Competencies

- Integrated Facility Management (IFM)
- Building Maintenance & Utility Management
- Preventive & Predictive Maintenance
- Hard & Soft Services Management
- Vendor & Contract Management
- Budget & Cost Control
- AMC Management
- Safety & Legal Compliance
- Fire & Life Safety Systems
- Team Leadership & People Management
- Client Relationship Management
- Procurement Coordination
- Energy Management & Sustainability
- IMS / ISO Audits
- Incident Investigation & Root Cause Analysis (RCA)
- Excellent Communication & Reporting Skills
- Strong Planning, Problem-Solving, and Decision-Making Skills

📌 Professional, Facilities Management (Bengaluru)
🏢 JLL
📍 Bengaluru