– Production Support Engineer (Guiding Care)

Project: CareSource – Production Support

Experience: 7+ Years

Location: Hybrid (Pune / Hyderabad / Chennai / Bangalore)

Duration: 6+ Months

Start: Mid-August

Key Responsibilities

· Provide L3 production support for Guiding Care and related healthcare applications.

· Troubleshoot APIs, middleware, and SQL issues; perform root cause analysis.

· Implement minor fixes/patches using C#/.NET.

· Monitor integrations, optimize performance, and maintain knowledge base.

· Support automation for validation/testing and participate in 24x7 on-call rotation.

· Communicate effectively during major incidents with stakeholders.

Required Skills

· Guiding Care (Mandatory) and US Healthcare domain experience.

· .NET (C#, ASP.NET), SQL Server, Production Support.

· Strong SQL, REST/SOAP APIs, Web Services.

· Claims, advantages, and provider management knowledge.

· Java exposure for backend tasks; reporting tools (Power BI/Tableau) is a plus.

· Strong communication and leadership skills; AI usage in Application Support.

Pay: Up to ₹2,800,000.00 per year

Work Location: In person

📌 Production Support Engineer (Guiding Care) (Chennai)
🏢 RIMASA GLOBAL SOLUTION
📍 Chennai