Process Trainer with Soft skill Training (Pune)

Process Trainer with Soft skill Training (Pune)

09 Aug
|
Kriyalogic
|
Pune

09 Aug

Kriyalogic

Pune

- Deliver end-to-end process training for BPO voice/non-voice teams

- Conduct soft skills training (communication, voice & accent, customer handling, email etiquette)

- Handle onboarding and refresher training sessions

- Assess trainee performance and provide structured feedback Coordinate with operations to improve overall team productivity

Requirements:

- Experience in BPO training (Process + Soft Skills)

- Solid communication and presentation skills

- Good understanding of KPIs, SLAs, and quality standards

📌 Process Trainer with Soft skill Training (Pune)
🏢 Kriyalogic
📍 Pune

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