09 Aug
|
Innova ESI
|
Maharashtra
09 Aug
Innova ESI
Maharashtra
Process Specialist
Package-2-5.5 lpa
Location -Pune
NIGHT SHIFTS
IMMEDIATE JOINING
Experiene-2+ Years.
- Support Request on behalf of sales force i.e Quotes, Orders, Amendments, Pricing sheets or vendor quotes etc. for service requests.
- Provide subject matter expertise for complex issues.
- Build training curriculum & Work Instructions.
- Identify and communicate opportunities for continuous process improvement
- Use existing knowledge base to provide a customer facing root cause assessment.
- 2-5 years of experience in a BPO workplace.
- Any Bachelor’s degree.
- Proficient MS Excel
- Hands-on experience in working on Order to Cash process i.e Agreements/Contracts, Quote Management • Very good understanding of L2S process.Agreements, Amendments, Pricing, licensee, pricing sheets, reports etc…
- Problem solving and analytical skills.
- Customer / Client facing experience would be handy.
📌 Process Specialist (Maharashtra)
🏢 Innova ESI
📍 Maharashtra