Pre-Sales Executive Real Estate

Job Summary

We are looking for an enthusiastic and customer-focused Pre-Sales Executive to handle inbound and outbound customer interactions, qualify leads, and schedule site visits for prospective buyers. The ideal candidate should possess excellent communication skills, a persuasive attitude, and the ability to build solid customer relationships while supporting the sales team in achieving business targets.

Key Responsibilities

Lead Management

- Handle incoming enquiries from various sources including websites, property portals, social media, walk-ins, and referrals.
- Make outbound calls to prospective customers generated through marketing campaigns.
- Qualify leads based on customer requirements, budget, preferred location, and purchase timeline.
- Maintain accurate lead information in the CRM system.

Customer Interaction

- Explain project details, amenities, pricing, floor plans, and payment plans.
- Understand customer needs and recommend suitable property options.
- Address customer queries professionally and provide timely follow-ups.
- Build rapport with potential buyers to increase conversion opportunities.

Site Visit Coordination

- Schedule and confirm site visits.
- Coordinate with the sales team regarding customer appointments.
- Ensure customers receive complete information before their visit.
- Follow up after site visits to understand customer feedback.

Follow-up & Conversion Support

- Regularly follow up with interested prospects.
- Maintain communication until the customer is handed over to the sales team.
- Re-engage old and inactive leads.
- Assist in converting warm leads into bookings.

CRM & Reporting

- Update CRM with every customer interaction.
- Maintain daily call reports and lead status.




- Track follow-up schedules and ensure no lead is missed.
- Generate daily, weekly, and monthly activity reports.

Coordination

- Work closely with Sales, Marketing, CRM, and Site Teams.
- Provide customer feedback to improve marketing campaigns.
- Assist during project launches, exhibitions, and promotional events.

Required Skills

- Excellent verbal communication skills (English, Hindi, and regional language preferred)
- Strong interpersonal and persuasion skills
- Good listening and customer handling ability
- Basic knowledge of Microsoft Excel, Word, and CRM software
- Ability to multitask and work under pressure
- Positive attitude with a customer-centric approach
- Good negotiation and objection-handling skills

Qualifications

- Graduate in any discipline
- 1-4 years of experience in Real Estate Pre-Sales, Telecalling, Customer Relationship, or Inside Sales
- Freshers with excellent communication skills may also apply

Preferred Experience

- Experience in residential real estate projects
- Experience using CRM platforms such as Lead Squared, Salesforce, Sell. Do, or similar software

Working Hours

- 6-day work week
- Weekend availability (Saturday & Sunday)
- Flexibility to work during project launches and promotional events

Salary

- As per industry standards
- Fixed salary + Performance Incentives based on lead generation, site visits, and bookings

Ideal Candidate Profile The ideal Pre-Sales Executive is energetic, persuasive, disciplined in follow-ups, and passionate about helping customers find the right property. They should be comfortable making a high volume of calls, maintaining accurate CRM records, and working collaboratively with the sales team to maximise conversions. Interested candidates can share their resumes at

[email protected]/ [email protected]

📌 Pre-Sales Executive Real Estate (Bengaluru)
🏢 Humancontext Solutions
📍 Bengaluru