About EzeeHealth

EzeeHealth is a healthcare platform dedicated to bridging the gap between primary hospitals and super-specialty care providers. We empower doctors and healthcare centers to deliver advanced treatment options to patients by enabling seamless coordination and medical collaboration.

Role Overview

As a Patient Service Executive at EzeeHealth, you will play a key role in ensuring patients receive the right care at the right time. You’ll serve as the primary point of contact between patients, doctors, and partner hospitals — guiding patients through their healthcare journey, from initial consultation to treatment coordination and follow-ups.

Key Responsibilities

· Serve as the liaison between patients, doctors, and hospitals to ensure smooth communication and coordination of care.

· Help patients understand their diagnosis, treatment options, and referral processes.

· Schedule and confirm appointments, consultations, and procedures with relevant specialists.

· Coordinate with hospital and clinic teams for timely updates on patient cases and reports.

· Maintain accurate and confidential patient records in the system.

· Provide empathetic support to patients and families,



ensuring they feel informed and cared for.

· Track patient progress and follow up post-treatment to ensure satisfaction and continuity of care.

· Collaborate with internal teams to resolve escalations or logistical challenges efficiently.

Qualifications & Requirements

· Bachelor’s degree in Healthcare Administration, Nursing, Life Sciences, or a related field.

· Prior experience in patient coordination, hospital administration, or healthcare operations preferred.

· Excellent communication and interpersonal skills — must be patient, empathetic, and detail-oriented.

· Strong organizational and multitasking abilities.

· Comfortable working with healthcare software, CRMs, and digital communication tools.

· Ability to handle sensitive information with professionalism and confidentiality.

What We Offer

· Prospect to work in a fast-growing healthcare startup making a real impact.

· A collaborative and supportive work environment.

· Training and development opportunities in patient engagement and healthcare management.

? Working Hours

- 9:00 AM – 6:00 PM (Field role with travel)
- 6 days a week

📌 Patient Service Executive (Bengaluru)
🏢 EzeeHealth
📍 Bengaluru