Key Responsibilities

- Welcome and interact with patients in a polite and professional manner.
- Understand patients’ dental concerns, requirements, and expectations.
- Explain treatment plans, procedures, timelines, and general treatment-related information as provided by the dentist.
- Help patients understand the perks and importance of recommended treatments.
- Discuss treatment costs, packages, payment options, and follow-up requirements as per clinic policy.
- Coordinate with dentists to ensure patients receive proper information regarding their treatment.
- Follow up with patients regarding pending treatments, appointments, and treatment plans.
- Maintain regular communication with patients through phone calls, WhatsApp, or other approved channels.
- Handle patient queries and concerns professionally and escalate clinical questions to the dentist when required.




- Maintain accurate patient records and counselling details.
- Coordinate with the reception and clinical team to ensure smooth patient flow.
- Encourage patients to complete their recommended treatment plans without making misleading or false promises.
- Maintain patient confidentiality and follow clinic policies.
- Support the clinic in improving patient satisfaction, treatment acceptance, and follow-up rates.

Key Skills

- Excellent communication
- Patient counselling
- Active listening
- Convincing and negotiation skills
- Empathy and patience
- Customer relationship management
- Follow-up skills
- Team coordination
- Problem-solving
- Professional and positive attitude

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Patient Counselor (Amritsar)
🏢 Singh Dental Care
📍 Amritsar