Roles and Responsibilities
- Handle inbound and outbound patient inquiries through calls, and digital channels.
- Understand patients' concerns and recommend appropriate consultations with spine specialists.
- Explain treatment programs, pricing, payment options, and available packages.
- Convert inquiries into consultation bookings.
- Conduct timely follow-ups with prospective patients to maximize conversions.
- Build trust and maintain a positive patient experience throughout the sales journey.
- Coordinate with clinic teams to ensure smooth appointment scheduling.
- Maintain accurate lead and patient records in the CRM.
- Achieve monthly revenue, conversion, and productivity targets.
Job Requirements
- 1-7 years of experience in BPO sales, inside sales, or related field.
- Excellent communication skills with the ability to work effectively over the call.
Interested candidates can share their resume on
[email protected]
📌 Patient Care Advisor (Mumbai)
🏢 Qi Lifecare
📍 Mumbai