Operations Manager

Gracious Legal Services LLP is looking for a proactive and results-oriented Operations Manager to oversee our day-to-day business operations and support our growing team serving U.S. law firms.

This is a leadership role requiring someone who can drive operational excellence, lead teams, ensure seamless execution of processes, and build strong relationships with our clients.

Responsibilities

- Oversee the day-to-day operations of the organization.
- Lead and manage workforce productivity and operational efficiency.
- Ensure smooth coordination between departments and Team Leads.
- Maintain high standards of discipline, accountability, and compliance.
- Build and maintain solid relationships with existing clients and ensure exceptional service delivery.




- Monitor operational performance and implement process improvements.
- Work closely with senior management to achieve business objectives.

Required Candidate Profile
- Master's or bachelor's degree in business administration, Management, or a related field.
- 4+ years of experience in Operations, Client Management, Workforce Management, or a similar leadership role.
- Strong leadership, communication, and problem-solving skills.
- Excellent organizational and decision-making abilities.
- Ability to work in a fast-paced, client-focused environment.

Location: Koramangala, Bangalore Timing: 7:30 PM to 5:30 AM

📌 Operations Manager - Night Shift (Bengaluru)
🏢 GRACIOUS LEGAL SERVICES
📍 Bengaluru