Restaurant Operations Manager Duties and Responsibilities

- Team Leadership: Manage, motivate, and mentor restaurant staff, including servers, kitchen staff, and front-of-house personnel, to ensure exceptional customer service and a positive work setting.

- Operational Efficiency: Optimize multiple outlet of restaurant operations by implementing efficient workflows, procedures, and scheduling to meet customer demand while controlling costs.

- Customer Satisfaction: Ensure a high level of customer satisfaction by monitoring service quality, addressing customer feedback, and resolving issues promptly and professionally.

- Menu Management: Collaborate with chefs and culinary teams to develop and update menus, pricing strategies, and daily specials to enhance the dining experience and profitability.

- Inventory Control: Manage inventory levels, including food, beverages, and supplies, to prevent shortages, minimize waste, and maintain product freshness.

- Health and Safety Compliance: Enforce health and safety standards, food safety protocols, and cleanliness guidelines to ensure a safe and sanitary dining environment.

- Financial Management: Monitor budget and financial performance, analyze sales data, and implement cost-control measures to achieve financial targets.

- Staff Training: Develop and implement training programs to enhance staff skills, product knowledge, and service standards.

- Shift Management: Oversee shift schedules, staffing levels, and labor costs to ensure optimal coverage during peak hours and maintain a smooth operation.

- Vendor Relations:



Build and maintain relationships with suppliers, negotiate contracts, and monitor deliveries to secure high-quality ingredients and cost-effective supplies.

- Marketing Initiatives: Collaborate with marketing teams to execute promotional campaigns, events, and marketing strategies to attract and retain customers.

- Facility Maintenance: Ensure the restaurant's physical appearance is well-maintained, addressing repairs and maintenance as needed.

- Compliance: Ensure compliance with local, state, and federal regulations, including alcohol licensing and labor laws.

Restaurant Operations Manager Requirements and Qualifications

- Bachelor's degree in hospitality management, business administration, or a related field (preferred).

- Proven experience as a Restaurant Operations Manager or in a similar leadership role within the restaurant industry.

- Strong leadership and team management skills.

- Excellent communication and interpersonal abilities.

- Proficiency in restaurant management software and point-of-sale systems.

- Financial acumen and budget management experience.

- Knowledge of food safety regulations and health codes.

- Strong problem-solving and decision-making skills.

- Customer-focused mindset and commitment to service excellence.

- Adaptability and flexibility to work in a fast-paced environment.

- Ability to work evenings, weekends, and holidays as needed.

Pay: ₹50,000.00 - ₹60,000.00 per month

Advantages

- Paid time off

Work Location: In person

📌 Operations Manager/General Manager - Restaurant Chain (Kharadi)
🏢 STREETVIEW FOODS
📍 Kharadi