Job Summary

We are looking for a detail-oriented and proactive Operations Executive Verification who will be responsible for conducting document verification and work verification on phone to ensure speaking skills, accuracy and compliance in the recruitment process.

**Key Responsibilities

1. Document Verification on phone**

- Verify submitted documents (academic, financial, identity, etc.) for accuracy and authenticity
- Cross-check details with data and internal systems provided
- Identify discrepancies, missing information, or fraudulent entries
- Coordinate with candidates/clients to resolve documentation gaps
- Follow up on pending applications, document submissions, and process updates with shortlisted candidates
- Maintain professional communication and ensure high-quality customer interaction

2. Data Management & Reporting





- Update and maintain accurate records in CRM/ERP systems
- Track verification status, call logs, and daily activity reports
- Generate and share reports on progress, discrepancies, and closures
- Ensure data confidentiality and security at all stages
- Ensure proper documentation is maintained as per compliance standards

3. Coordination & Process Management

- Work closely with internal teams for smooth operations
- Ensure timely turnaround of verification and calling tasks
- Adhere to company process guidelines

Required Skills & Competencies

- Minimum 2 years of experience in verification of documents
- Solid English verbal and written communication skills
- Basic knowledge of MS Office, MS Excel, CRM tools

📌 Operations Executive – Document Verification (New Delhi)
🏢 Kaaiser Services
📍 New Delhi