– Operations Executive (Logistics)
Job Title: Operations Executive – Logistics
Department: Operations
Location: Jaipur, Rajasthan.
Employment Type: Full-time
Experience: 1.5–2.5 years
Reporting To: Operations Manager / Branch Manager
Job Summary
We are looking for a detail-oriented and proactive Operations Executive to manage and coordinate daily logistics operations. The candidate will be responsible for shipment coordination, tracking, documentation, customer/vendor communication, and ensuring timely movement and delivery of shipments.
Key Responsibilities
- Coordinate day-to-day logistics and transportation operations.
- Plan and monitor pickup, dispatch, transit, and delivery activities.
- Coordinate with transporters, drivers, customers, vendors, and internal teams.
- Track shipments and provide timely status updates to customers and management.
- Ensure timely pickup and delivery of consignments.
- Monitor vehicle movement and coordinate with drivers for route and delivery updates.
- Prepare and maintain shipment-related documents, records, and reports.
- Verify LR/GR, POD, invoices, e-way bills, delivery challans , and other logistics documents.
- Follow up on pending deliveries, delayed shipments, and undelivered consignments.
- Coordinate with the warehouse team for loading, unloading, dispatch, and inventory movement.
- Handle customer queries related to shipment status, delivery schedules, and operational issues.
- Escalate delays, damages, shortages, and other operational issues to the concerned team.
- Coordinate with transporters and vendors to ensure service quality and timely execution.
- Maintain accurate data in ERP/TMS/software and ensure timely system updates.
- Prepare daily MIS reports related to shipments, deliveries, pending consignments, and operational performance.
- Monitor operational costs and identify opportunities for improving efficiency.
- Ensure compliance with company SOPs, safety procedures, and applicable logistics requirements.
- Support the Operations Manager in improving processes and achieving operational targets.
Required Skills & Qualifications
- Graduate in any discipline; degree/diploma in Logistics, Supply Chain, or Operations is preferred.
- 1.5–2.5 years of experience in logistics, transportation, courier, freight, or supply chain operations.
- Good knowledge of logistics and transportation processes.
- Strong coordination and follow-up skills.
- Valuable communication skills in English and Hindi/local language.
- Working knowledge of MS Excel, Word, and email communication .
- Ability to maintain accurate records and prepare operational reports.
- Good problem-solving and decision-making skills.
- Ability to handle multiple shipments and tasks simultaneously.
- Willingness to work in a fast-paced operational workplace.
Preferred Skills
- Experience with TMS/ERP/logistics management software .
- Knowledge of shipment tracking and last-mile/line-haul operations.
- Understanding of POD, LR/GR, e-way bill, invoice, and delivery documentation .
- Experience coordinating with transporters and drivers.
- Basic knowledge of logistics KPIs and MIS reporting.
- Strong Excel skills, including filters, sorting, VLOOKUP/XLOOKUP, and Pivot Tables, is an advantage.
Key Performance Indicators (KPIs)
- On-time pickup and delivery percentage.
- Shipment tracking and status-update accuracy.
- Reduction in delayed and undelivered shipments.
- POD submission and documentation accuracy.
- Customer query and escalation resolution time.
- Transporter/driver coordination efficiency.
- Data and MIS accuracy.
- Compliance with operational SOPs.
- Reduction in shipment errors, damages, and discrepancies.
Working Conditions
- Full-time operational role.
- May require coordination outside regular working hours depending on shipment schedules.
- Ability to work under pressure and meet time-sensitive delivery targets is essential.
Office no- Office No.- 509-510, Unique Destination, 5 Floor, Main Tonk Road, Near Nehru Garden, Jaipur, 302015
Salary
- Rs. 15,000/- to Rs. 25,000/-
Office timings
- 10 a.m. to 6:00 p.m.
To apply- Share ur updated CV at 92514-73944 or at
[email protected]
📌 Operations Executive (Jaipur)
🏢 Edart Logistics
📍 Jaipur