Innoquest is looking for a leader for a Functional PMO role.

This position requires expertise in Healthcare Compliance, ISO standards, contract management, Reporting and a solid project management background.

Job Role - Operational Effectiveness Leader (Functional PMO)

Location – Bangalore

Shift Timings – 4 PM Onwards

Duties and responsibilities:

1. Healthcare Risk & Compliance:
- Oversee and manage overall compliance for healthcare-related activities.
- Handle compliance matters pertaining to payer accounts, different account management processes, and ISO/ISMS/SOC standards.
- Exposure in HIPAA, HI Trust, ISO27001 & ISO 31000 framework
- Manage and negotiate terms and conditions for larger global accounts.
- Efficiently handle the entire Management Information System (MIS) for payer accounts, including attendance, revenue, P&L; and data management.

- Project Management Office (PMO) -Functional

- Drive planning and mapping processes within the PMO.
- Coordinate seat allocation, site strategy and logistical aspects of new business transitions.
- Play a pivotal role in client coordination, ensuring seamless communication and project execution.
- Manage customer visits and ensure a high level of customer satisfaction throughout the project lifecycle.

Skills & competencies

- - Hands-on individual-deeply involved in the execution of each of the initiatives/programs.
- Collaboration- ability to work with multiple stakeholders at ease.




- High on influencing skills.
- Ability to manage ambiguity.
- Able to connect the dots- sees the bigger picture- strategic mind-set.
- Perseverance, hard work and commitment
- Excellent in communication.
- Stakeholder management
- A passionate U.S Healthcare leader who is always hands on and ready to dig deeper to get the clarity of the situation.

Education and experience required

- - Proven experience in Healthcare Compliance and PMO roles.
- Familiarity with ISO/ISMS/SOC/ HIPAA/ Hi Trust standards and contract management processes.
- 10+ years of U.S Healthcare experience preferrably in Payer domain and 17+ years of overall experience
- A valid PMP (Project Management Professional) or PRINCE2 certification.
- Strong negotiation skills for handling larger global accounts

Skills

Healthcare Compliance, ISO Standards, ISO 27001, ISO 31000, ISMS, SOC, HIPAA, HI Trust, Contract Management, Reporting, Project Management, Project Management Office (PMO), Account Management, Payer Accounts, Management Information System (MIS), Revenue Management, P&L; Management, Data Management, Client Coordination, Project Execution, Customer Satisfaction Management, Site Strategy, Logistics Management, Business Transition Management, Stakeholder Management, Collaboration, Influencing Skills, Communication, Negotiation, Managing Ambiguity, Strategic Mindset, US Healthcare, Payer Domain

📌 Operational Effectiveness Leader (Functional PMO) (Bengaluru)
🏢 Innoquest
📍 Bengaluru