Job Summary

We are looking for a proactive, detail-oriented, and highly organized Operations Manager to oversee the day-to-day operations of our organization. The ideal candidate will be responsible for ensuring smooth business operations, managing administrative functions, coordinating vendor relationships, handling invoicing, billing, and payment processes, monitoring budgets, and driving operational excellence across departments. The candidate will collaborate with cross-functional teams and senior management to optimize business processes, improve operational efficiency, ensure compliance with company policies, and support the organizations overall growth.

This role requires robust leadership, problem-solving abilities, and excellent organizational skills to manage multiple business functions effectively.

Responsibilities

- Manage and oversee the companys day-to-day operational activities.

- Develop, implement, and continuously improve operational policies and business processes.

- Coordinate with internal departments to ensure smooth execution of business operations.

- Manage office administration, procurement, facility management, and vendor relationships.

- Handle customer invoicing, vendor billing, payment processing, and follow-up on outstanding payments.

- Coordinate with Finance for Accounts Payable (AP), Accounts Receivable (AR), reconciliations, and payment schedules.

- Prepare MIS reports, operational dashboards, and business performance reports for management.

- Monitor operational budgets, expenses, and cost optimization initiatives.

- Ensure compliance with company policies, statutory regulations, labor laws,



and internal procedures.

- Maintain accurate operational documentation, contracts, financial records, and reports.

- Lead, mentor, and supervise the operations and administration team.

- Manage stakeholder relationships, including clients, vendors, and internal teams.

- Identify operational challenges and implement process improvement initiatives.

- Support management in strategic planning and business operations.

Skills

- Advanced Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, Formulas, Dashboards)

- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

- Google Workspace (Docs, Sheets, Drive)

- ERP Systems

- HRMS Software

- CRM Tools

- Accounting Software (Tally, Zoho Books, QuickBooks, or similar)

- MIS Reporting Dashboard Preparation

- Data Analysis Reporting

- Business Process Automation Tools

- Documentation Management Systems

- Operations Management

- Business Operations

- Office Administration

- Vendor Management

- Facility Management

- Procurement Coordination

- Billing Invoicing

- Payment Coordination

- Accounts Payable (AP)

- Accounts Receivable (AR)

- Budget Planning Cost Control

- MIS Reporting

- Business Process Improvement

- Documentation Compliance

- Operational Planning

- Stakeholder Management

- Team Leadership

- Process Optimization

- Financial Coordination

- Contract Management

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Operation and Manager (Bengaluru)
🏢 Citriot
📍 Bengaluru