Key Job Responsibilities:

1. Developing and continually updating the strategic and operating framework of the AgeCare Mission; designing and implementing programs, driving research and policy advocacy for the areas under the mission

2. Responsible for overseeing AgeCare program operations across the country, covering annual planning, budget development, ongoing tracking/MIS and stakeholder management; oversee the recruitment, training and development of a skilled team capable of delivering high quality elder care programs

3. Lead research, needs assessment and analysis, and synthesize qualitative and quantitative trends to identify gaps/opportunities to address in thematic areas of AgeCare and its intersectionality

4. Develop new frameworks and models of care, support and empowerment, responding to current and emerging needs, and focused on disadvantaged segments. These include long-term care (LTC) needs – community

based, home care, districted level integrated models and other approaches. For the urban elders (working through Senior Citizen Associations and similar), support active and productive aging, through training/ empowerment programs –

digital, legal, financial and others, and building age-inclusive urban systems

5. Raise resources and coordinate with Resource Mobilisation teams with concept formulation, proposal preparation and resource mobilization support; Identify institutional donors for funding support and potential value propositions

6. Build partnerships with key stakeholders – government (centre, state), corporates, development institutions, social sector organizations and others

7. Lead monitoring, evaluation and learning for the mission work, and establish metrics for success (output-outcomes framework)



and regularly assess progress to ensure they meet project and organizational goals. Use data driven insights to refine programs and report on progress.

8. Foster a culture of continuous improvement and innovation within the AgeCare team, encouraging the adoption of best practices and new technologies to enhance service delivery and operational efficiency.

9. Work closely with other Missions at HelpAge (Healthcare, Livelihoods and Advocacy), with Functions (Finance, HR, Communications and others) and State leadership and teams, for advancing AgeCare mission and overall mission of the organization

Requirements

A. Qualification:

i. Applicants must possess a postgraduate degree in Social Welfare or Social Work and/or Masters in Hospital Management/ Administration, or related discipline;

ii. Applicants with a public health and social care background shall be at an advantage.

B. Experience:

i. Minimum 15-20 years of experience, with exposure in elder issues (social/healthcare focus with eldercare link), or overseeing and running interventions for the destitute/ elderly/ others;

ii. Prior experience of working with different stakeholder groups, thematic areas, across a large number of states in India;

iii. Familiarity with various Central and State Government policies and priorities iv. Prior experience in development work, particularly in the areas of program design and management and building relationships with government, NGOs and donors,



and resource mobilization shall be an added advantage

C. Skills and Competencies:

i. Proven ability to lead, implement and manage programs (several initiatives, at scale) deliver results working with several stakeholders; ability to drive and track activities at individual, project and state levels, while working in a matrix organization;

ii. Solid analytical skills, with ability to effectively articulate HelpAge India’s proposition to senior leaders in Government, CSR and development sector, leading from the front in key meetings/presentations iii. Ability to develop innovative solutions and approaches iv. Experience in research, monitoring, evaluation v. Experience in proposal development, planning and budgeting;

vi. Prior work experience with senior/ geriatric communities, in health or any other domain;

vii. Excellent writing/ editing and verbal communication skills in English and at least one or more Indian languages;

viii. Ability to work in close collaboration with team members and remote field offices; Strong Inter-personal and leadership skills, with the ability to train/ motivate/ retain teams and resolve conflicts;

ix. Ability to work independently and to deadlines;

x. Good organisational and administrative skills with ability to set and manage targets/ budgets;

xi. Demonstrated capabilities in establishing, stabilizing and upgrading standards and operating procedures.

xii. Ability to independently lead (like a key account manager) strategic relationships with key stakeholders and potential HelpAge India clients/partners in both public and private sector.

xiii. Financial acumen is essential - ability to seize opportunities, budgets. Etc

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Perks

Paid time Off, Mediclaim and Accidental Insurance

📌 Mission Head (AgeCare) (New Delhi)
🏢 HelpAge India
📍 New Delhi