Lead Management & Follow-ups

· Generate and identify leads through online portals and initiate contact with potential clients.

- Perform regular follow-ups with prospective clients and suppliers to improve conversion rates.

- Track lead status and ensure timely movement through the sales pipeline.

Reporting & MIS

- Prepare and share daily/weekly lead generation and follow-up reports.

- Maintain basic MIS related to enquiries, conversions, and pending leads.

- Share qualified and successful leads with the sales team for further action and closure.

- Coordinate with the sales team to support successful deal closures.

Portal & Database Management

- Ensure correct listing, updates, and visibility of company offerings on online portals.

- Monitor portal enquiries and response time to meet internal service standards.

Coordination & Internal Support

- Coordinate with internal teams (sales, accounts, logistics, or operations) for smooth execution post-lead handover.

- Assist in preparing basic quotations, proposals, or enquiry summaries as required.

Market & Competitor Awareness





- Collect basic market feedback during calls and field visits and share insights with the sales team.

- Track competitor activity, pricing trends, and customer preferences at a basic level.

- Conduct field visits

Customer Experience

- Ensure a qualified and timely response to all enquiries to enhance customer satisfaction.

- Act as the first point of contact for incoming enquiries.

Process & Compliance

- Follow defined sales and enquiry handling processes and ensure proper documentation.

Requirements

- 1-2 years of experience in Sales Coordination or a related field A fresher is also fine.
- Strong knowledge of order management, dispatch planning, customer support, and payment follow-up processes.

- Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint, with working knowledge of AI tools.

- Excellent communication skills with the ability to interact effectively with customers via phone calls, emails, and chats.

- Proficiency in English and Hindi is mandatory.

- Graduation or Master’s degree is required.

📌 Marketing Executive (Mumbai)
🏢 Corporate Stalwarts
📍 Mumbai