About Complexity

Complexity is a U.S.-based parent company developing frontier commerce technologies. Our mission is to expand economic opportunity around the world by building infrastructure that opens new markets and enables new forms of business.

We are currently developing our first product, Factory — a B2B marketplace connecting buyers directly with manufacturers across the world.

About the role

As a team member, you will be responsible for identifying, contacting, educating, and onboarding ceramic, tile, sanitaryware, and related manufacturers onto Factory.

You will represent Factory across Morbi, working directly with manufacturers to introduce the platform and assist suppliers in creating high-quality profiles that clearly present their products, capabilities, and manufacturing operations.

This role requires strong local market knowledge, excellent communication and relationship-building skills, and the ability to build trust with manufacturers while executing consistently in the field.

Responsibilities

- Identify and reach out to ceramic, tile, sanitaryware, porcelain, vitrified tile, and related manufacturers and suppliers across Morbi
- Introduce Factory to manufacturers and clearly explain the platform, its value proposition, and the onboarding process
- Visit factories, make calls, and communicate directly with manufacturers, exporters, and business operators
- Assist manufacturers in creating complete, high-quality company profiles
- Collect and organize company information, product details, catalogs, photos, videos, and other relevant materials
- Help suppliers clearly and professionally present their products, capabilities, facilities, and manufacturing operations
- Coordinate with manufacturers who need assistance capturing photos, videos, or product and catalog information




- Ensure onboarded company profiles meet Factory’s quality standards
- Maintain ongoing communication and follow up with manufacturers throughout the onboarding process
- Track onboarding activity and maintain organized records of manufacturer outreach and progress
- Report progress, manufacturer feedback, and market insights

You should have

- Strong knowledge of Morbi’s ceramic, tile, sanitaryware, porcelain, or related manufacturing ecosystem
- Experience in business development, sales, supplier relations, sourcing, or field onboarding
- Excellent communication and relationship-building skills
- Ability to explain digital platforms and new concepts in a straightforward and practical way
- Strong organizational skills and attention to detail
- Comfort working independently and managing supplier follow-ups
- Ability to build trust with manufacturers, exporters, and business operators
- Professionalism, persistence, and exceptional execution discipline

Bonus points

- Existing network of manufacturers, suppliers, exporters, or factory operators in Morbi
- Experience working with ceramic, tile, sanitaryware, porcelain, vitrified tile, or related businesses
- English proficiency

Interview process

Application Review

We’ll review your CV and experience.

Intro Conversation An introductory conversation about your background and experience.

Business Development Interview

Review of your approach to finding, educating, and onboarding manufacturers.

Offer

Candidates who demonstrate the skills and mindset we are seeking will receive an offer to join Complexity.

All interviews are conducted via Google Meet.

Location & hours

- Based in Morbi, Gujarat, India
- Standard working hours, Monday through Friday

Compensation

- 300 USD per month
- Performance-based bonuses
- Opportunity to transition into a full-time role with increased compensation based on performance

Join us in building the future of commerce ?

📌 Manufacturer Sourcing Manager — Morbi, India
🏢 Complexity
📍 Morbi