Responsibilities & Key Deliverables

- Leading RO exchange team to deliver on Exchange KPIs for assigned territory

- Enhance New vehicle retail through exchange

- Resale Value Study: conduct periodic RV studies for M&M; and competition products across geographies to develop local market strategies

- Resale Value management: Protect & Enhance resale value for M&M; products

- Support planning and execution of BTL activities for exchange business through dealerships

- Dealer capability building for exchange & pre-owned vehicle business

- Dealer Satisfaction: Enhance M&M; dealer profitability through Organized Pre-Owned vehicle business

- Business Control - Develop exchange business policy, Claim audit policy and implementation

- Develop various new IT Platforms/Tools for supporting Exchange Business

- Scrappage business

- Drive M&M;'s preparedness for EPR obligations through development of a scalable scrappage ecosystem across the Dealer network.

- Ensure Channel Capability through training programs, SOP deployment,



and stakeholder engagement across the network.

- Manage Partner Ecosystem including DigiELV, Cero, and RVSFs to ensure seamless operation, regulatory compliance and continuous process improvement

- Drive Business Performance by leveraging scrappage incentives, identifying growth opportunities, and driving scrappage-linked vehicle retail conversions-Monitor evolving scrappage and EPR regulations; ensure compliance through processes, controls and stakeholder alignment.

Preferred Industries

Automobile

Education Qualification

MBA (Preferred)

General Experience

- Solid knowledge of automobile makes, models, valuations, and market trends

- Excellent communication and interpersonal skills

- Analytical mindset with the ability to interpret data and make informed decisions

- Proficiency in using digital sales platforms & tools

- Ability to work independently and as part of a team

Critical Experience

📌 Manager - XMART Business (Mumbai)
🏢 Mahindra u0026 Mahindra
📍 Mumbai