Company Description SILA is a diversified services organization delivering strategic solutions across Facility Management, Material Handling Services, Food Catering, Advisory, and Development. The company supports clients throughout the entire real estate lifecycle, working with corporate entities, real estate funds, landowners, and developers. Its cross-sector experience allows SILA to design integrated service offerings tailored to complex operational environments.

Professionals joining SILA can expect exposure to a broad range of industries and projects, along with opportunities to influence long-term real estate and operational strategies.

Role Description The Manager Operations and Transition is a full-time, in office role based in Chennai, responsible for overseeing day-to-day operations and managing the seamless transition of new projects and clients. This role involves planning and executing transition activities, aligning processes and service standards, and coordinating with internal teams and client stakeholders to ensure operational readiness. The manager will monitor service delivery, track performance metrics, implement process improvements, and resolve operational issues as they arise.

Additional responsibilities include supervising on-ground teams, managing budgets and resources, preparing reports and documentation, and ensuring compliance with company policies,



safety norms, and contractual obligations. The role requires strong stakeholder management, the ability to handle multiple projects concurrently, and a focus on maintaining high quality and customer satisfaction during and after transitions.

Qualifications Strong operations management skills, including resource planning, process implementation, and performance monitoring.

Experience in project transition or change management, with the ability to design and execute transition plans and timelines.

Proficiency in stakeholder management and cross-functional coordination, with explicit written and verbal communication skills.

Knowledge of facility management, real estate services, or related service operations is highly beneficial.

Ability to analyze data and operational reports, use MS Office tools effectively, and make evidence-based decisions.

Proven people management abilities, including team leadership, training, and performance coaching.

Bachelor’s degree in Business, Operations, Engineering, or a related field; advanced qualifications in operations or project management are an advantage.

Demonstrated ability to work on-site in a fast-paced environment, manage multiple priorities, and uphold high standards of service quality and compliance.

📌 Manager Operations and Trainistion (Chennai)
🏢 Sila
📍 Chennai